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HELP!!! File suddenly fails to open...
Posted: Tue Sep 10, 2013 12:45 am
by frfry183
I cannot open the file I was just working on. I get the following error:
File Read Error
Unable to open file. (java.lang.NullPointerException)
Is there any way to recover this file? All of the backup files (5) are blank. I fear I've just lost a lot of work because the program is not allowing the file to open.
Pyware 3DJ-Pro 7.1.4
2010 Macbook Pro (2.4 GHz/8GB)
OS X 10.7.5
Re: HELP!!! File suddenly fails to open...
Posted: Tue Sep 10, 2013 10:00 pm
by greatcow95
Make 10,000% sure you didn't install the Pyware-breaking Java update from Apple. Try installing from this link first:
http://support.apple.com/kb/DL1572
If it doesn't work afterward, we have a larger problem.
Re: HELP!!! File suddenly fails to open...
Posted: Fri Jan 17, 2014 6:23 pm
by WGIperc
Same issue here.
Unable to open file. (java.lang.NullPointerException)
All backups versions have the same result.
I reinstalled, but still no change.
The same thing then happened with a separate file.
Any way to find the null instance, correct and recover files?
Pyware3D v 7.2.1
Windows 7 64 bit
Re: HELP!!! File suddenly fails to open...
Posted: Sun Jan 19, 2014 4:36 pm
by Pyware
If you can email the file to me and I can take a look at it.
dustin @ pyware .com
Re: HELP!!! File suddenly fails to open...
Posted: Sat Oct 01, 2016 7:45 am
by drumeze
I am having this same exact problem.
What is the solution???
Windows 10
Pyware v8
Re: HELP!!! File suddenly fails to open...
Posted: Sun Oct 02, 2016 8:43 pm
by Pyware
Check the backup files first. The .1 will be the most current.
If none of those work please send me the file to dustin @ pyware.com